If you're thinking Pattie looks familiar, you’re absolutely right. No, Pattie is not a new employee. In fact, she’s been around for quite a while; however, recently resuming her role as Account Manager. “I’ve always enjoyed working with customers and I’m excited to be back in this position,” says Pattie.

During her time away from her prior Account Manager post, Pattie worked as a Private Loan Analyst. She was chosen to help launch our Private loan product and has worked within this area for the past two years. As part of the initial loan origination group, Pattie was instrumental in the beginning stages of our new line of business, and assisted with all phases of the loan cycle from the application review process to scheduling loans for disbursement.

Since Pattie previously held the Account Manager position for many years, she is empowered with the knowledge of the student loan industry and is acutely familiar with all of our products and services. Her experience allows her to be an immediate asset to our customers. “Pattie not only possesses the skills required to do the job, she brings an enthusiasm and spirit to work everyday that motivates the team and makes it a pleasure to work with her. She will undoubtedly succeed in her new role as Southeast Account Manager,” states Art McDonald, Director of Loan Operations.

In the weeks ahead, Pattie plans to visit as many customers as possible. “I enjoy working with customers one-on-one to provide the assistance and training they need,” Pattie states. She finds it rewarding to show customers new ideas and possibilities they didn’t see before. “It’s very meaningful to know I can make a difference in the way someone goes about their daily activities,” Pattie says. Campus Partners is constantly making technology updates, such as the recent enhancements to System 3i, which Pattie is eager to show her customers. “More flexibility in our services makes processing easier,” Pattie explains.

Pattie’s new appointment to Account Manager is only one of the many happy events she has recently experienced in her life. This year, Pattie moved into her very first home. “I was scared to death to be a first time home buyer. I was so excited, I cried my eyes out when I found out I got the house,” Pattie reveals. Although it was a big step, Pattie says she has enjoyed every minute of it, including tackling her own home improvement projects.

To complete her home experience, Pattie also adopted Levi, a miniature Schnauzer – Jack Russell terrier mix. “He is so cute!” Pattie beams, but is quick to add, “he’s also a pistol.” Pattie admits that she has become tremendously attached to him. “I can’t wait to get home every night just to play with him,” she confesses.

Pattie is originally from New York, and is proud of the closeness her large extended family maintains. “Our family reached 20 this year when my nephew got married,” Pattie reveals. She, along with her three brothers and one sister, is planning a lavish party this summer to celebrate their parents’ 50th wedding anniversary. In her leisure time, Pattie says she enjoys reading books by North Carolina author, Nicholas Sparks and has a particular affection for the movie, The Sound of Music. “I watched this every year with my Mom when I was a little girl,” Pattie fondly remembers.

With her new position, new home, new dog, and strong family ties, Pattie has a lot to be happy about these days. We are definitely happy to have her back on the Sales team.