Working in the vault of a financial institution with the sole responsibility for maintaining and retrieving tens of thousands of files might not seem like the ideal job to some people, but to Debra Yokeley, Asset Management Coordinator for Campus Partners, the job could not be more perfect. She loves the opportunity the job gives her to excel in maintaining an orderly environment where she can locate any file within minutes and be assured that every piece of paper is where it is supposed to be.

The vault, where Debra has worked for most of the last 15 years, is extremely important to the company, borrowers, and customers. Although the vault primarily holds collateral associated with private loans, it is a repository for an increasing number of records belonging to campus-based customers who now contract for Enhanced Service. As part of providing complete loan management services for these customers, Campus Partners maintains the loan collateral for all their borrowers in our vault. The Records Management team which consists of Micrographics and the Vault, provides initial file/document review, filming, check-in, and reconciliation.

Debra is responsible for filing all the records, tracking and maintaining these files, and returning Paid-in-Full promissory notes to the borrowers after the loan is re-paid. Rather than sitting dormant in a folder, loan records often must be retrieved for a lender, collection agency, or an auditor or must be pulled to record an address change or find a reference. When a document comes out, it must be put back in the right file.

Debra performs these duties with strict attention to detail. "It would be so easy to misfile a document, if you were not careful. Once a document goes into the wrong folder, it might be very difficult to find. I never want to give anyone a reason to second-guess me or to check behind me. I want my work to stand for excellence. If my name goes on it, I want it to be right."

Debra feels customers really benefit from having Campus Partners maintain their records. Documents in our vault are safe from fire and theft, and customers only have one person to contact about retrieving a document. Although Debra has a back-up, she wants to be consistently available to customers so she only schedules a couple of days of vacation at a time. Debra says in all sincerity, "It is an honor and a privilege to work for Campus Partners. I really look forward to coming here everyday."

Debra goes that extra mile in her private life, too. A widow, Debra, is extremely committed to and proud of her two sons, Donnie, age 25, and Chad, age 19, who are both students at a local community college. Debra is also very involved in her church, where she is president of the women’s auxiliary. She also loves being outdoors, and makes the most of every opportunity she can to enjoy the mountains and nature. Debra’s motto is "Make every day count," and she does, both on and off the job.