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Customer Closeup

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Norma Carmona

Director of Student Loan Administration

University of Chicago



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Naomi Crawford, Supervisor of Scholarships, Fellowships, and Student Loans

Trudy Taylor, Manager of Student Accounts

University of Virginia

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Carlene Chisom-Freeman

Director of Student Receivables Massachusetts Institute of Technology

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Penny Parsons

Student Loan Administrator Amherst College


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Cheryl Neilson

Supervisor of Student Loans and Collections

University of Montana

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Vincent Simonelli

Director of Student Loans and Collections

Boston University

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Brenda Douglas

Assistant Bursar

Elon University

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Nancy Taylor

Assistant Director of Student Billing Servicing

University of Kentucky

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Sandie Rosko
Manager of Receivables & Compliance Advisor for Student Fiscal Services

University of Washington

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Theresa Shidaker
Financial Aid Administrator, Perkins Loans

University of Dayton

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Mary Rogers
Student Loan Analyst

University of Virginia

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Fern Johnson
Collections Manager

Winston-Salem State University

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Charlie Hurtt
Manager for Student Loan Services

South University


Aeda Ghandour

  Aeda Ghandour
Manager of Student Loan/Credit and Collection

Fairleigh Dickinson University

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Yvonne Mitchell

Student Loans/Collection Manager

North Carolina Agricultural and Technical State University

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Sylvia Aust
Student Loan Advisor

Pacific University